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Returns and Refunds

  • COVID 19 POLICY:- During the current situation items of clothing, collars, leads or harnesses cannot be returned due to the possibility of cross contamination.
  • Please note that we are unable to accept returns on items such as frozen, raw and perishable goods as these are exempt from the right to cancel.
  • Refunds / exchanges are available for non frozen / non perishable goods within 14 days of purchase, goods must be returned within 14 days in original packaging with labels attached for a full refund or exchange.
  • If you have any problems whatsoever please contact us via our Facebook Messenger facility, email [email protected] or mobile 07951070447 during business hours.